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Learn More About Lumikha with FAQs

What Do You Want to Know?

The Usual Questions

How long does a seat take to fill, what it costs, who directs the work, what happens if it doesn't work out, and how employment, IP and data are handled.

By the Numbers

Getting Started

What does Lumikha do?

Which service is right for me?

I don't know exactly what roles I need. Can you still help?

Do I have to hire after Capability Design?

What size of company do you work with?

What's the smallest team I can start with?

Can I start small and grow?

By the Numbers

Selection & Hiring

How long until someone starts?

Do I choose the team?

How do you find candidates?

How do you screen?

Is there a recruitment or placement fee?

Can you hire someone I've already found?

Where are your people based?

Why the Philippines?

By the Numbers

The First 45 Days

What happens in the first 45 days?

How do you handle onboarding?

How does knowledge transfer work?

What do you need from us during onboarding?

What if it isn't the right fit?

What happens after the 45 days?

By the Numbers

Team Management

Who directs the team day to day?

Do you manage my marketing team?

What does the Marketing Lead own?

Can I add or remove a Marketing Lead later?

What roles are in a marketing team?

How are marketing teams typically organized?

What kinds of bespoke roles do you build?

Will my team work my hours?

How do we communicate with the team?

By the Numbers

Pricing & Terms

How is a seat priced?

How are bespoke and senior roles priced?

How is a Marketing Lead priced?

How is Capability Design priced?

What's the contract term?

How and when are we invoiced?

Are there annual increases?

What's included in the fee?

How are disputes resolved?

By the Numbers

Employment, IP, & Data

Who employs the team?

Are your people contractors or employees?

Is there co-employment risk for us?

Who owns the work my team produces?

How do you protect our data?

Can you work to GDPR, CCPA, or our own security policies?

Who owns the equipment?

What happens when someone leaves?

Do you have an AI governance policy?

By the Numbers

People & Retention

How do you keep good people?

What does a quarterly review cover?

Can my team member's role grow over time?

How is Capability Design priced?

What's the contract term?

How and when are we invoiced?

Are there annual increases?

What's included in the fee?

How are disputes resolved?

By the Numbers

AI & the Team

How do you use AI?

Does AI mean I need fewer people?

Can you staff roles that oversee our AI tools?

By the Numbers

How We Compare

What's the difference between staff augmentation and outsourcing?

How is Lumikha different from an employer of record (EOR)?

How is this different from a marketing agency?

Is this a BPO?

Our Services

3 Ways to Build Your Capability

Each one starts with the same question: what needs to exist inside your organization and ends with people who own the work.

Our Services

3 Ways to Build Your Capability

Each one starts with the same question: what needs to exist inside your organization and ends with people who own the work.

About Image
About Image
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About Us

Lumikha Teams

Lumikha has employed people in the Philippines for companies abroad since 2006. We started with building captive centers and build-operate-transfer programs, at a hundred seats and at seven, and learned the same lesson at both ends: a team works when the role is defined before anyone is hired, and when someone owns the handover that makes the job stick.

We still work that way across the Philippines: people who stay, and clients who have been with us for more than a decade.

About Us

Lumikha Teams

Lumikha has employed people in the Philippines for companies abroad since 2006. We started with building captive centers and build-operate-transfer programs, at a hundred seats and at seven, and learned the same lesson at both ends: a team works when the role is defined before anyone is hired, and when someone owns the handover that makes the job stick.

We still work that way across the Philippines: people who stay, and clients who have been with us for more than a decade.